Privacy Policy

1. Overview

wellness.com.au is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights under the Australian Privacy Act 1988 and the Australian Privacy Principles.

2. Who we are

wellness.com.au is an Australian wellness practitioner directory operated by an Australian team. For privacy enquiries, contact us at hello@wellness.com.au.

3. Information we collect

From practitioners

When you apply to list your practice, we collect your name, email address, phone number, practice name, business details, location, specialties, biography, profile photo and website URL. We also collect profile analytics data including profile views and website clicks.

From website visitors

We collect standard analytics data including pages visited, time on site, browser type and general location. This data is collected via Google Analytics 4 and is used to improve the platform.

From contact and enquiry forms

We collect your name, email address and the content of your message when you submit a contact or partnership enquiry.

4. How we use your information

We use your information to:

• —Operate and maintain your practitioner listing
• —Send transactional emails relating to your application and listing status
• —Respond to your enquiries
• —Improve and develop the platform
• —Meet our legal obligations

We do not sell your personal information to third parties.

5. Third parties we work with

To operate this platform we work with the following third-party services, each with their own privacy policies:

• —Supabase (database and file storage) — supabase.com/privacy
• —Resend (transactional email) — resend.com/privacy
• —Vercel (website hosting) — vercel.com/legal/privacy-policy
• —Google Analytics (website analytics) — policies.google.com/privacy

6. Data storage and security

Your data is stored securely using Supabase, which uses industry-standard encryption. Profile photos are stored in a secure cloud storage bucket. We take reasonable steps to protect your personal information from misuse, loss and unauthorised access.

7. Your rights

Under the Australian Privacy Act, you have the right to:

• —Access the personal information we hold about you
• —Request correction of inaccurate information
• —Request deletion of your information
• —Complain about how we handle your information

To exercise any of these rights, contact us at hello@wellness.com.au. We will respond within 30 days.

8. Cookies

This website uses cookies for analytics purposes via Google Analytics. You can disable cookies in your browser settings, though this may affect your experience on the site.

9. Changes to this policy

We may update this privacy policy from time to time. The current version will always be available at wellness.com.au/privacy with the date it was last updated.